| Our company sincerely operates business on the basis policy of people-oriented, and insists on the business purpose of “Quality First, Service Foremost”, builds up the services concept, improve the services-consciousness for client; and make the concept of work efficiency and service superior as our tasking foundation. And to make the above 99percent quality objective of satisfaction rated of clients come true, we have hereby like to make the formal following promised clients:
1: when client get the product from us, we can send free workers to join series activities of checking box-opened, making technology understood, people-training taken, and the guidance of fix and adjust product on the process of product installation, adjusting, inspection and trial running .
We can provide one year quality guarantee to products we have sold for clients (excluded special requirement).
If some inner defective of quality caused during the guarantee year, we would make promise to arrive at the place of client at first time, and help clients shoot the trouble, repair or return spare parts without any cost.
During the guarantee period， if some trouble of product happened due to the client’ misuse，we can get to the field by the fist time after receiving the notices from clients, and help clients clear the obstacles, or repair and exchange spare parts of product。 (You only need to pay some cost price when need to exchange spare parts).
If the product we sell have some defective appear during its operation in the guarantee year, or hard to judge the cause of trouble and the responsibility of whose parts should be taken, we will reach the place of clients as soon as possible , after getting the notices from clients,. And firstly resolving problems before looking for the cause of trouble.
We will provide beneficial paid service according to different actual situation in further services.
We can provide free and lifetime technology-consulting services to products we sold for our client, if field- guidance and exchange parts needed, you only pay accommodation fees and cost price to us.
We can provide long-term service of spare parts and special tools to clients at the price of ex
We have established files and visit the customers regularly, so that can have a good understanding of clients’ operation situation that masters the first-hand materials of their using our products.
We can offer client timely services of field and quality guarantee to arrive at the field within 24 hours to the neighboring and nearby districts； And in 48 hours to get to the others areas.
If there is trouble of product happened to the client when using, just please call the 021-57892858, leave the rest thing to us, and we are always at your service to help you. |
